Privacy Policy

MetaMorph Coaching (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy has been created to provide complete transparency in terms of the information we collect, why we do so, as well as what your rights and choices are in terms of the data we hold. The Privacy Policy pertains to your use of our websites, our services, mobile applications and online technologies (collectively, the “Services”).

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Use, available on our site.

WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU?

We collect personal information in a variety of ways. The sources from which we collect and receive information about users of our Services (“users,” “you,” or “your”) include (i) information you provide through your user account when registering for Services (your “Account”), (ii) information provided by your employer ( “Company”), (iii) information captured via our websites, (iv) information submitted as support requests, or (v) information supplied during an event or direct conversation.

HOW DO WE USE PERSONAL INFORMATION?

·       To fulfill your requests and provide our Services to you. For example, we may use your information to complete your order or respond to your customer service requests or feedback. We may also use your information to personalize your experience with us.  We also use this information to provide the Service to you across our operations.

·       For marketing purposes.  We may send you communications about new features, updates, products and special offers. We may also use your information to serve you ads about products and special offers about our products or other products or services we think you might find interesting. We may also use individual and aggregate information about you to inform our marketing and advertising campaigns.

·       To communicate with you.  For example, we may communicate with you about your account activities, such as by providing you transaction confirmations. If you register with us, we may enroll you in our email newsletter or other periodic electronic communications and may also send you user surveys and promotional communications. We may communicate with you by email, postal mail, telephone, text message, or other means. We may use push notifications on our mobile apps to your mobile device.

·       To monitor, improve and develop our products and services.  We may use your information to understand our visitors and customers and tailor our product offerings accordingly.  From time to time, we analyze statistics and trends to make our sites and Services better and to develop new services or features.

·       To protect the security and integrity of our business, comply with legal requirements and obligations, or as otherwise permitted by law.  We may use information to protect our company, our affiliates, our customers, and our websites. We may also use information in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, to detect and prevent fraud or for crime-prevention purposes, or for any other reason permitted by law.

WHAT INFORMATION MAY BE COLLECTED AUTOMATICALLY?

When you visit our sites and Service, read our emails, or otherwise engage with us through a computer or mobile device, we and our third-party partners may automatically collect information about how you access and use the Service and information about the device you use to access the Service.

This information allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our sites and Services, and for other internal purposes.

HOW WE SHARE YOUR INFORMATION

We may share, sell or disclose your information in the instances described below. 

·       Third parties at your request:  You may choose to share your activities on the Service with your friends through email, text or on various social media networks.

·       Promotional partners: We may share limited information with third parties with whom we partner.

·       Select marketing and strategic business partners:  We may share limited data with our preferred marketing and strategic business partners so that they can provide you with information and marketing messages about products or services that may interest you. These parties may use your information in accordance with their own privacy policies.

·       Online advertising partners: We may share information with third party online advertising partners or permit these partners to collect information from you directly on our sites to facilitate online advertising.

·       The public:  When you provide feedback or post user content on our Service (e.g., if you post a product review on our Sites or comment on our social media sites), your information (e.g., your first name, last initial, state of residence, and your comments) may be displayed on our Sites or on our social media pages. When you engage with us on social media, we may tag your social media account or the social media account of others (e.g., to give photo credit to another user).

·       With your consent or at your direction:  In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.

Other instances in which we may share your personal information:

·       Service providers and advisors:  Personal information may be shared with third party vendors and other service providers who perform services for us or on our behalf. This may include vendors and providers who engage in marketing or advertising activities or provide mailing or email services, tax and accounting services, product fulfillment, delivery services, payments processing, data enhancement services, fraud prevention, web hosting, or analytic services.

·       Purchasers and third parties in connection with a business transaction:  Personal information may be disclosed to third parties in connection with a corporate transaction.

·       Law enforcement, regulators and other parties for legal reasons:  Personal information may be disclosed to third parties, as required by law or subpoena, or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use  or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of our organization, our visitors, or others.

In connection with any of the above, we may share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.

HOW WE STORE AND PROTECT YOUR INFORMATION

·       Data storage and transfer:  Your information collected through our Service may be stored and processed in the United States or any other country in which we, our affiliates or service providers maintain facilities.  If you are located in regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that have data protection laws that may be more or less restrictive than those required under U.S. law. 

·       Data retention:  We will retain your personal information as long as reasonably necessary to maintain the Service, to meet legal and accounting obligations, and for the other purposes described in this Privacy Policy, or as otherwise required or permitted by law. We may anonymize and/or aggregate personal information and store it in order to analyze aggregate metrics and trends. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise this information.

·       Keeping your information safe:  Security of your information is very important to us, and we have put in place safeguards to preserve the integrity and security of information we collect and share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems at all times. In the event that any information under our control is compromised as a result of a breach of data security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take additional steps, in accordance with any applicable laws and regulations.

JURISDICTIONAL DISCLOSURES

We may choose or be required by law to provide different or additional disclosures about our data privacy practices depending on your state or country of residence.

LINKS TO OTHER WEB SITES AND SERVICES

The Service may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability resulting from you following a link these websites.  We strongly recommend that you read the privacy policies and terms and conditions of use of any third-party website or service to understand how your information will be collected, used and shared. We are not responsible for the privacy practices or the content on the websites of third-party sites.

HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Service, please feel free to email us.

CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so you should review this Privacy Policy periodically.  If you object to any changes in this Privacy Policy, you may close your account associated with the Service.